Guide

Index

Creating a Chatbot

Welcome to ChatMatrix, your go-to, no-code solution for creating custom AI chatbots that leverage the power of ChatGPT. Our service allows you to easily build a chatbot that understands and responds based on the data you provide. Here's a quick guide on setting up your chatbot to get you started and make the most out of ChatMatrix.

Adding data

1. Textarea for Custom Content

How to Use:

  1. In the "Text" section, find the textarea input.
  2. Type or paste any relevant content related.
  3. Save the content.

Why It’s Useful: This feature allows you to add ad-hoc information or specific details that may not fit into the other formats, offering flexibility in building your chatbot’s knowledge base.

2. Upload Data Sources

Supported Formats: Text files, documents, PDFs.

How to Upload:

  1. Navigate to the "Files" section of your dashboard.
  2. Click the "Upload" button.
  3. Select the files from your device and upload them.

Why It’s Useful: Providing documents and files helps the chatbot to understand detailed information specific to your needs, ensuring accurate and relevant responses.

3. Website Scraping

How to Scrape a Website:

  1. Go to the "Website" section.
  2. Enter the URL of the website you want to scrape.
  3. Press the save button to set the URL for scraping. The website will be scraped automatically once you start the training process.

Why It’s Useful: Scraping content from your website or other relevant sites ensures your chatbot has the latest information and can handle queries with up-to-date responses. This feature allows you to easily build a chatbot that understands and responds based on the data you provide, including your website's FAQ section, product information, or other links containg relevant data.

4. Adding Frequently Asked Questions

Format: Question and Answer.

How to Add FAQs:

  1. Navigate to the "FAQs" section in the dashboard.
  2. Click "+" button to add a new FAQ.
  3. Enter your question and the corresponding answer.
  4. Save the FAQ.

Why It’s Useful: FAQs provide a quick way to input structured information, helping your chatbot to handle common queries efficiently.

Training the Chatbot

After adding your data sources, it is time to train your chatbot. Click the "Train Chatbot" button to start the training process. ChatMatrix will process your data and generate a custom training model that will form the basis for your chatbot's responses. It takes between 5 to 30 seconds to complete, depending on the amount of data being processed. A progress bar will appear and a popup message will confirm that the training process has completed.

Getting Started with Embedding Your Chatbot

Once you’ve built your chatbot, embedding it on your website is straightforward.

To add a chat bubble to the bottom right corner of your website:

  1. Click on "Embed on Site" located in your chatbot's menu.
  2. Copy the provided <script> embed code.
  3. Paste the embed code in your website HTML code just before the closing <body> tag.

To add a chatbot anywhere on your website:

  1. Click on "Embed on Site" located in your chatbot's menu.
  2. Copy the provided <iframe> embed code.
  3. Paste the embed code in your website HTML code where you want the chatbot to appear.

Why It’s Useful: Embedding your chatbot makes it accessible to your website visitors, providing instant assistance and enhancing user experience.